visualizer bug in customer counts?

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visualizer bug in customer counts?

Daniel
Hi

The visualizer's customer counts graphs seem to show 0 or close to 0 most of the time - does anyone know why?

Thanks,
Daniel
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Re: visualizer bug in customer counts?

jurica.babic
On what page are you referring to?

-
Jurica
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Re: visualizer bug in customer counts?

Daniel
The page is:
"Tariff market - per timeslot scores"

Thanks,
Daniel
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Re: visualizer bug in customer counts?

jurica.babic
That particular graph indicates the change in broker's customer count for a timeslot.

Example 1:
- Timeslot t
- Broker b lost (in total) 10 customers in timeslot t
- Graph will render point (t,-10) for broker b

Example 2:
- Timeslot t
- Broker b has the same number of customers in timeslot t as in timeslot t-1
- Graph will render point (t,0) for broker b

Example 3:
- Timeslot t
- Broker b gained (in total) 5 customers in timeslot t
- Graph will render point (t, 5) for broker b

-
Jurica
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Re: visualizer bug in customer counts?

Daniel
Jurica,

Got it - that makes sense.

Thanks!
Daniel
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Re: visualizer bug in customer counts?

grampajohn
Administrator
In reply to this post by jurica.babic
jurica.babic wrote
That particular graph indicates the change in broker's customer count for a timeslot.
I understand Daniel's confusion; the initial signup period has counts in the tens of thousands, and so if we don't re-scale after that, the rest of the "churn" is invisible. Could we perhaps scale the y-axis to the last few publication cycles - perhaps 50 timeslots or so? You still won't see much in the first two days after the initial burst, but the rest would be much more visible.

Just a thought...

John